Avocent

Course

Audience

Description

Delivery Method

Course 212: Selling Avocent Enterprise Solutions

Sales, Marketing, Resellers

This 3-hour course is designed to take the student through the stages of a sales cycle from generating a lead to adding value after the sale.  In each lesson, we discuss the stage of the sales cycle and available tools to assist in moving to the next level. The Enterprise solutions, both digital and analog, will be covered in the course with the student participating interactive software demonstrations and simulations enabling them to become familiar with the features of DSView® 3 management software. The course also covers important market information such as market trends and drivers, and how to position and sell Avocent solutions. All Avocent partners are required to successfully complete this course in combination with Course 310: Reseller Technical Certification Training. Both are mandatory to be properly certified to sell and support Avocent solutions and qualify for Avocent’s partner project registration process.

Online

Course 210: Selling Avocent Enterprise Solutions

Sales, Marketing, Resellers

This 1 day course is designed to take the student through the stages of a sales funnel introducing available sales tools and information to assist them in moving the customer to the next level.  The Enterprise solutions, both digital and analog, will be covered in the course with the student participating in group activities and hands-on labs.  The activities and labs range from analyzing the needs of the customer to getting familiar with the features of DSView 3 management software.  The class was designed based on feedback from our resellers who wanted more than just basic product training.  Through a concerted effort with our technical resources, sales team, and marketing team we are able to include information such as the market trends and drivers and also on how to position and sell Avocent solutions.

Instructor-led

Course 310: Avocent Data Center Solutions Fundamentals

Sales, Resellers, Sales Engineers, Installers

This 1-day course covers:
• DSView 3 software capabilities and navigation
• The installation and configuration of Avocent KVM over IP appliances
• Managing KVM sessions
• Virtual media setup and configuration
• DSView 3 software blade support
• DSView 3 software VMware support
• Managing serial sessions
• Managing Cyclades OnSite appliances
• Managing Cyclades PM power devices
• Configuring MergePoint service processor managers
• DSView 3 software and LANDesk server manager integration
• Configuring DSView 3 mobile
• Third-party plugins: NetClarity Auditor, Uptime Devices and HP Software Connector

Instructor-led

Course 320: Avocent Data Center Solutions Advanced Topics

Sales Engineers, Installers

This 2-day course covers DSView 3 software advanced topics including:
• DSView 3 hub and spoke architecture and replication
• Configuring and managing MergePoint service processor managers
• Configuring and Managing ACS appliances
• Managing Virtual Machines, Virtual Centers and ESX servers
• Managing sites, departments and locations
• Performing multiple unit operations
• Managing users and user groups
• Setting up user access rights
• Managing tasks and event logs
• Configuring data logging
• Completing advanced server settings
• Installing, configuring and managing DSView 3 mobile

Instructor-led